If you are friendly and polite with the staff instead of expecting and demanding a professional detail for $12, its easy to be pleased with the service. Wonderful place to get a wash. I highly recommend it. Be mindful it's a carwash, not a detail shop folks.
Having seen a sign stating to contact a Manager if not completely satisfied; we did exactly that... only to be told that that didn't do that. So, crumbs in the seats, dirty mats, dusty dash & door panels etc. are not part of the cleaning you get at this car wash.
After upgrading to the "Ultimate" package ($24+) and tipping $3, we were thoroughly displeased upon finding that no interior cleaning or vacuuming whatsoever had been done.
Significantly better service than Waterfalls.
Not only do I work here part time, but employees do quality work in a timely fashion. Friendly environment, if a customer isn't satisfied this is corrected by management or owner of business.
Unprofessional staff. One man walked away from me when I was asking a question. The second guy rolled his eyes at me when I asked if one service could possibly be exchanged for another. Car doesn't get completely cleaned for the price you pay. The machine car washes are way better. Wish Iowa had a Mike's car wash
I rate quality of product and service far below satisfactory and assure " management " of the fact we will not return and share this unpleasant experience with family, friends colleagues and customers at our hotels in Cedar Falls, Waterloo and Waverly.
Miracle Car Wash is a US Car Wash based in Waterloo, Iowa. Miracle Car Wash is located at 2727 University Ave, Waterloo, IA 50701, USA.
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