Better than the michaels here in terms of craft stores. They have constant deals and a great fabric selection.
I enjoy shopping at Joann's. What I don't like is receiving great coupons only to visit the store to find I can't use them. It's frustrating.
I'm trying to figure out who the helpful staff members are in this place. no one has even offered me help when I go to the waterloo location. Probably because I'm not a quilter but a knitter and I'm young. They are particularly rude if you go there after 7pm. Once I was told to leave (with a cart full) bc they were closing in five minutes. Again not asked if I could be checked out, but told to leave. Another time I stopped about 10 mins before close and knew exactly what I needed and where it was. Planned to be in and out. The woman at the doors said, "you have five minutes." What the hell?! Personally I have worked food service for years so I know how annoying late people can be. Yet I was always nice to them not telling them to leave and hurry up. Then today I was looking for something and I saw someone. She seemed irritated that I had asked for help and told me a half truth bc the look on my face must have let her know I knew she was full of it. Suddenly there was a possibility that there was more of what I was looking for. If you're going to be in customer service, try actually being nice to your customers. Just because I am young and don't fit the average demographic of the people that go in this store does not mean you can be rude to me. I suppose I'll use the mason city and Cedar Rapids locations now because apparently. I one does anything about these complaints as I have written corporate multiple times.
Full of everything a crafter could want and the staff are so wonderful and helpful!
Bought material. Everyone was pleasant and helpful. I always enjoy shopping there
Joann Fabrics And Crafts is a US Food place based in Waterloo, Iowa. Joann Fabrics And Crafts is located at 1407 Flammang Dr, Waterloo, IA 50702, USA.
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