Nick, Jen, Hannah, & Bob do a great job. Would highly recommend.
Stay far far away. Hidden charges, lack of communication, unresponsive staff, worst experience of my life. Pre planning package resulted in double the costs after the death. I personally feel this place is a border line scam operation. Stay far far away, when dealing with the death of a loved one these are not the type of people you need "helping" you out.
Very fair price for superior service.
I want to thank the entire staff for a job well done. Very professional & compassionate.
This is a tough review to write because planning a funeral is such an emotional experience. I am extremely pleased with the compassion and care we received from Parrott & Wood. When we started planning, Christine presented each option starting with the lowest cost first. When we found the plan that fit our needs she didn't pressure for a single upgrade. The facility is beautiful and the staff was on top of everything during the visitation. From reminders to take a break and drink water, making sure visitors who needed extra assistance were taken care of and giving the family space when we found it difficult to leave at the end of the evening. It's clear they have the expertise to anticipate and act on the needs of the grieving. The funeral service the next day was held at our church, but Jen and others from Parrott & Wood were there the whole time making sure we knew what to expect and that things went smoothly. We haven't started the process of selecting the headstone yet, but based on our experience so far I expect that will go just as well. Thank you, Parrott & Wood, for caring for our family and helping us to get through such a difficult time.
Zack Martin, I am so sorry you are disappointed and felt you were treated rudely. We responded to your fiancées call on a holiday, knowing funds were an issue, and that you had no other options. I provided services in the amount of $2856.20 for $95.00, which was all you indicated you could afford. Frankly, if we did all of our services at such a discount, we would not be in business for long. We do approach any loss with compassion and consider it an honor and privilege to help people through a difficult time. Please bear in mind, there are always two sides to every story and that we elect to take the high road by not sharing all of the details.
Parrott Wood Chapel Of Memories is a US Funeral Home based in Waterloo, Iowa. Parrott Wood Chapel Of Memories is located at 965 Home Plaza, Waterloo, IA 50701, USA.
Please contact with Parrott Wood Chapel Of Memories using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Parrott Wood Chapel Of Memories opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Funeral Home in Waterloo