Servpro cleaned up the soot and removed the smoke smell from our home after a fire. All of my clothes and shoes were professionally cleaned. At first I was a little intimidated by all of the boxes, but they were very clearly labeled so I had an idea of what was in them. In all honesty the house is much cleaner than it has been. You guys were extremely helpful and easy to work with.
Today our building is exactly as it was before and our business barely missed a step during the entire process. That is beyond incredible given the scope of the clean-up effort. That early Saturday morning was easily the most challenging and stressful event our business has ever experienced. Scott Demuth and the Servpro team very quickly made it like it never even happened.
I certainly will recommend people your direction.
Any time there's a fire it's extremely stressful. In our case we are an Internet business so our customers don't care if there's damage to our facility and the orders keep coming in. So shutting down was not an option for us. Scott and the Servpro of Black Hawk County team responded to our fire within hours of the event early on a Saturday morning and worked through the weekend to ensure we would be operational on Monday. There was still a lot more work to do but the team was very respectful of our on-going operations and did their best to cause the least amount of disruption as they continued to clean the facility top to bottom removing fire debris, soot and smoke smell.
Servpro Of Black Hawk County is a US Laundry based in Waterloo, Iowa. Servpro Of Black Hawk County is located at 2353 W Airline Hwy, Waterloo, IA 50703, USA.
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