Great service the guy even stayed 2 hours after shift to get my car fixed honest with all question plus very friendly.
I've had a windshield replaced, a chip filled and a couple mirrors re-adheared. Service was always great and quick. Most recently needed a mirror re-adheared and the manager/tech really helped us out, which really showed the customer service.
I would give only one star except for the good people, and fine workmanship. This shop tried to charge me twice as much as the job was worth. I went in last week to have my front windshield replaced. When I asked how much it was going to be, they said over $500. This is over twice as much as it should be. I checked with another shop, to be sure and was given an estimate of just over $200. I called Safelite corporate to get an estimate on the job and they gave me a similar price of just over $200. I had them give me the work order, and then gave it to the guy at the local shop who finally reduced my cost to what it should be.
The first time I used Safelite, it was a wonderful experience. Good work, done quickly. Now, just getting an appointment on the website and 877 was such a nightmare I gave up. I have a window issue (not broken), called on Thursday afternoon, was told someone would call me right back. Monday morning rolls around and they still haven't contacted me, so I call them. The very nice young lady tell me that the parts are "on order". How can parts be ordered when they haven't even looked at it? Its nearly the first day of winter and have a Dodge Ram without a window.
Safelite Autoglass is a US Car Repair based in Waterloo, Iowa. Safelite Autoglass is located at 1321 Ansborough Ave, Waterloo, IA 50701, USA.
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