Not good, prices in store not matching their ad
I'm not quite sure if I'm going to the same store here, but the people at this Staples have been helpful in every way. When I went there for a Christmas letter and couldn't figure out how to run their printer, somebody helped. When I have a print & copy order, I get it in a timely fashion and the salesperson always reviews it with me. This is my "go to" store for printing needs!!!
I provided my own paper and had a template I had purchased through an etsy provider. When i picked up the invitations there was about half the amount of extra paper remaining than what should have been. When I questioned the girl she said they cut some wrong because the cut lines were off on the esty template. Well they ended up wasting about 40 sheets of the pearl white cardstock, which was going to be used to print other items. Lesson learned, next time I'll just pay the extra to have it done right and without any waste.
Sells people ignored us. The store had very few customers it was 11am. We waited 20 minutes for help with a laptop. The sells people looked at us and turned away. We left. Went to Best Buy. Was helped in less than 5 minutes. We found our laptop and are happy. LOL
Came in with a printing project today and talked with Jason, who was WONDERFUL in every way. He went through options with me to determine best options at least price. My reason for coming to this site today was to find the name of the store manager to tell him/her of the great job Jason did in providing excellent customer service to me.
You get what you pay for. I needed wedding programs printed and their quote was about $40 less than a local printing place which is why I went with them.
Staples is a US Electronics Store based in Waterloo, Iowa. Staples is located at 1542 Flammang Dr, Waterloo, IA 50702, USA.
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