Always have what I need and a lot of the time its on sale
This place has it all ! huge inventory helpful people working in every department
Got a flashlight, brought it home, turned it on to look at something in the basement and it went dark within 5 min. Checked the battery pack, noticed a few batteries leaked out, burnt and discolored my hand before i could wash the oily stuff off, brought it back to exchange it for one 12 dollars and the lady at the desk, Gail didnt want to adjust the price, a little dissapointed since ive been with menards exclusively for at least 6 years, but its nothing my lawyer cant sort out, i just find it silly to risk a lawsuit for 12 dollars...but we'll take care of it one way or another.
I went in to get a new exterior door and storm door. When I asked for help the guy acted like I was putting him out. He asked if I had a cart when I said no he shoved one in my direction, he went and got the storm door and tossed it on the cart. My son had to load the exterior door by himself and push it to the front of the store by himself. Not to mention nobody was around to help load it in the truck. Also the guy that got the storm door for me wasn't able to answer any questions i had about it. I asked if the handle was included he said probably. When I asked if I needed to buy a door closer for it he said I don't know. Customer service was non-existent. It definitely wasn't worth the 11% rebate. I would rather pay the extra money for the help and assistant I needed in the selection and questions I had!!
It's like a Wal-Mart and a home improvement store had a baby. The difference is the customer assistants are attentive, courteous and knowledgeable here and I didn't have to dodge scooters or small children. Glorious.
Menards is a US Hardware Store based in Waterloo, Iowa. Menards is located at 1051 E San Marnan Dr, Waterloo, IA 50702, USA.
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