Just ate here with my family the service was poor and the place was a mess. The girl behind to counter was to busy coloring to replaces lids or to wipe down any tables, plus they couldn't get us away from the counter fast enough. There was no food ready so it all had to be made which we thought would be better. WRONG!!!! Food was cold, tasted like it had been sitting around and under cooked. Oh and when the girl brought the food to us she didn't even bother to bring around the partition for line, she reached over and sat it at a different table. We wont be back!!
I loved it. The food is great and the people are very friendly.
Certainly, my many experiences with Panda Express have all gone well below even my most pessimistic expectations. Bad and untrustworthy restaurants are a dime a dozen, but Panda Express perhaps sets a nationwide standard for loathsomeness in the industry.
Awful, showed up at 11 am. No food out. Ordered and sat for it, while other customers came in after us and they received food first. I know white rice is tough but all we ordered was 2 medium white Rice’s and a 3 entree meal..... finally 30 minutes later, they even forgot my white rice
Very disappointing
I could simply say that the service here is terrible, but that wouldn't quite capture the unique awfulness of their customer relations. Certainly, they are guilty of emphatically poor management, but the uniform contempt they demonstrate towards customers is indicative of something else, which is an active culture of disdain for those responsible for their livelihood. It is one thing to be incompetent, and is one thing to lie, but yet it is a whole other thing to be actively rude and contentious while doing so.
The staff is always friendly but I feel the quality of food has went down and that's the only reason I won't go here anymore! Every couple bites of meat has gristle!
In case I haven't been clear, this business is one to avoid at all costs.
Panda Express is a US Meal Takeaway based in Waterloo, Iowa. Panda Express is located at 1503 E San Marnan Dr, Waterloo, IA 50702, USA.
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