I have always had the most amazing service from everyone at the clinic.
Best of all, if you need to board your animals, they have lush kitty suites and cameras in each one including the main kennel area, and you can actually check in on your cats online when you're away or when they are hospitalized!
I have been taking my kitties to see Dr. Julie Broshar for over 6 years, maybe longer, I've lost track! Dr. Julie and the nurses there are all cat lovers and owners and they really make efforts to know you and your cat. When Oliver, my 19-year-old cat passed due to kidney failure, Julie did everything she could to save him and then to make sure he was comfortable. When it was time to make the hard decision, Julie called me from on the road as I think it was the same day that she was leaving for vacation. She wasn't there, but assured me that Amanda, who was there in her absence would take good care of us. Amanda had me come on a Saturday after the vet clinic was closed so that I could truly be alone and not feel rushed or embarrassed. That meant a lot to me. They did a wonderful job ensuring a beautiful cremation package through the pet cremation/funeral home in town. They even sent me a handwritten condolences card signed by all of them a few days later with a picture of a cat laying in the sun that looked just like my Oliver. I still have it.
Knowledgeable/caring staff. Nice new building with space for extended stay visits for the cats.
I like that I can take my cats to a cat-only vet and all the girls are so nice when I call everyday when one of my cats is hospitalized. They are also great at sending out reminders for when its time for shots and checkups, and they call with a confirmation reminder a day before your appointment.
Great staff
They lie about the manner in which they declaw. There is no safe strategy to remove the claw-declawing removes part of the toes. These blatant lies are unethical and simply a way to make more $ by downplaying the harm done to your cat if you declaw.
They also accept CareCredit! With this, I will always be able to afford to get my cats the best care possible!
1 review
I have been taking my cats to Purr-Sonal Care Cat Clinic for over 15 years. The service is consistently outstanding and the facility is always clean and inviting. Even more important than all of that, they take care of my babies as if they were their own. Over the years, I have had to make a couple of really difficult decisions about treatment for my cats. They have always been candid about the possible outcomes and quality of life for each of my cats. The staff shows a high level of empathy and support in every situation we have faced, putting the care of my felines above everything else. If you love your furry friend, there isn't a better place to entrust with their care!
5.0 star rating 8/22/2016
Julie has made house calls to see Cleo for yearly checkups as Cleo has meltdowns at the vet office. Its a little extra, but worth it and I'm glad that she provides this option.
I recommend this place to all cat owners who want exceptional, personalized care!
Purr Sonal Care Cat Clinic is a US Veterinary Care based in Waterloo, Iowa. Purr Sonal Care Cat Clinic is located at 541 Ansborough Ave, Waterloo, IA 50701, USA.
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